Terms and Conditions

Last Updated: [Insert Date]

Welcome to Sunnydaze Store! These Terms and Conditions outline the rules and regulations for using our website (www.sunnydazeplants.com) and purchasing our gardening products. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote areas where we cannot ship. By using our site, you confirm you’re at least 18 years old or accessing with parental supervision.

1.2 Content Ownership

All content on our website (text, images, logos, product descriptions) is the property of Sunnydaze Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Responsibilities

When using our site, you agree to:

• Provide accurate account information
• Not engage in fraudulent activities
• Not attempt to interfere with site operations
• Not use our content for commercial purposes without permission

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our gardening products (flowers & plants, greenhouses, pest control solutions, planters, and irrigation supplies). However, colors may vary slightly due to monitor settings, and plant growth results may differ based on your local conditions.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you promptly and offer alternatives or a full refund.

2.3 Non-Returnable Items

For the health of our gardening community, we cannot accept returns on:

• Live plants (from our Flowers & Plants section)
• Opened Insect & Pest Control products
• Custom or personalized planters
• Items marked “Final Sale”

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or incorrect pricing.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

Prices are listed in USD. International customers may be subject to customs fees or import taxes, which are the customer’s responsibility.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

4.3 Delivery Responsibilities

Once shipped, the risk of loss passes to you. If your package shows signs of damage upon delivery, please refuse it or note the damage with the carrier immediately.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receipt for most items (see non-returnable items above). To be eligible:

• Items must be unused and in original packaging
• Planters and greenhouses must include all parts and accessories
• Tags must still be attached

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Wait for approval and return instructions (within 2 business days)
3. Ship items to our return center (not our business address)

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

• Contact us within 3 days of delivery
• Include photos of the damage/incorrect item and packaging
• We’ll arrange a free replacement or refund

7. Limitation of Liability

Sunnydaze Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from improper product use
• Delays or failures due to circumstances beyond our control (natural disasters, strikes, etc.)
• Customs fees or import taxes for international orders

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to its conflict of law provisions.

11. Contact Us

For questions about these Terms or any gardening needs:

Email: [email protected]
Mail: 911 Hillside Street, Mesa, US 85225